{"id":31849,"date":"2025-12-13T13:34:49","date_gmt":"2025-12-13T13:34:49","guid":{"rendered":"https:\/\/scratchsleeves.com\/?page_id=31849"},"modified":"2026-07-13T15:26:31","modified_gmt":"2026-07-13T15:26:31","slug":"conditions-generales","status":"publish","type":"page","link":"https:\/\/scratchsleeves.com\/fr\/policies\/terms-conditions\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales d'utilisation"},"content":{"rendered":"
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Conditions g\u00e9n\u00e9rales d'utilisation\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Terms & Conditions of Sale:<\/b> These are the terms and conditions of our agreement which apply to all purchases of products by you from ScratchSleeves.com and you should read them carefully. We may vary these terms from time to time and therefore you should check them before you make a new purchase.<\/p>

Ordering:<\/strong><\/p>

  1. You can submit an order for products to ScratchSleeves.com by completing the details required on the checkout page and clicking the order now button.<\/li>
  2. All UK\/EEA prices include sales tax and duty where applicable. US prices include IEEPA tariffs
    Orders outside of the United Kingdom will be subject to an additional delivery charge.<\/li>
  3. Goods supplied are not for resale.<\/li>
  4. We are under no obligation to accept your order, but would normally do so where the product is available, the order reflects current pricing and your payment is approved by your credit card\/ debit card company\/PayPal.<\/li>
  5. L'affichage d'un produit sur notre site web ne constitue en aucun cas une offre de vente de notre part. C'est votre r\u00e9ponse qui constitue l'offre. En cons\u00e9quence, nous ne sommes pas tenus de vous vendre un produit qui pourrait \u00eatre propos\u00e9 \u00e0 un prix inf\u00e9rieur \u00e0 celui que nous souhaitons.<\/li>
  6. Acceptance of order: We will notify you of our acceptance of your offer to purchase by email shortly after we receive it and at that point a binding agreement between us will be in place on these terms and conditions*. If we do not accept your order for any reason or the price of the product has increased between the time of the order and our acceptance of it (or if a supplementary delivery charge applies), we will email you to advise you of the change and to make arrangements for any additional payment. *but subject to our right to withdraw such acceptance where your offer relates to goods that have been priced below that which we intended and\/or where discounts have been applied or used in error.<\/i><\/li><\/ol>

    Livraison :<\/strong><\/p>

    1. Nous nous effor\u00e7ons de livrer tous les produits au Royaume-Uni dans les trois jours ouvrables suivant l'acceptation de votre commande. Si cela n'est pas possible, nous vous en informerons et, sauf indication contraire, nous veillerons \u00e0 ce que vos produits soient livr\u00e9s dans un d\u00e9lai de 21 jours \u00e0 compter de l'acceptation de votre commande. Cette disposition peut ne pas s'appliquer aux livraisons effectu\u00e9es en dehors du Royaume-Uni. Toutes les livraisons seront effectu\u00e9es \u00e0 l'adresse indiqu\u00e9e dans la commande.<\/li>
    2. Orders are generally dispatched by Royal Mail (Tracked 24). Please note that while items sent by Royal Mail within the UK usually arrive within 1-2 days, Royal Mail stipulates that only items still not delivered after 15 working days can be officially classified as lost.<\/li>
    3. Non-EEA\/US customers are responsible for Import Duty\/Tax in their respective countries. Unfortunately we cannot advise you what these costs will be \u2013 please consult your local customs office for more information.<\/li><\/ol>

      Paiement :<\/strong><\/p>

      1. For standard delivery we will charge your account for payment at the time of placing the order.<\/li>
      2. We take every reasonable care to ensure that your order and subsequent transactions are conducted via a secure link. As we are not responsible for the operation of the secure link we will not, unless we are negligent, be liable for any loss you may suffer if a third party obtains unauthorised access to any information you provide via such link.<\/li>
      3. If products are not available for any reason after we have accepted your order, we will let you know. We will not charge you for these products and will refund any amounts already paid by way of a credit to your credit card\/ debit card or PayPal account.<\/li><\/ol>

        Consumer Protection (Distance selling) Regulations 2000, Right to withdraw:<\/strong><\/p>

        1. You have the right to withdraw from this agreement, but this right ends seven days after the date we deliver the products to you.<\/li>
        2. You will not have to pay for any products and any amounts you have been charged will be repaid to you by way of a credit to your account within thirty days.<\/li>
        3. However, we may have delivered (or dispatched) the products you have ordered. In this circumstance, you must return the products to us and pay the costs in doing so. To avoid this, we recommend that you advise us as soon as possible if you wish to exercise this right to withdraw.<\/li>
        4. If you wish to withdraw, email us at info@scratchsleeves.co.uk or complete the Nous contacter<\/a> form on our website.<\/li>
        5. Any products returned must be received by us in the same condition and, to the extent possible, in the same packaging as when we delivered them to you.<\/li><\/ol>

          Garanties :<\/strong><\/p>

          1. Les produits vendus sur ce site web ont \u00e9t\u00e9 con\u00e7us pour r\u00e9pondre aux exigences l\u00e9gales et aux normes de s\u00e9curit\u00e9 en vigueur au Royaume-Uni. Nous ne pouvons donc pas d\u00e9clarer ou garantir qu'un produit est conforme aux exigences en mati\u00e8re de sant\u00e9, de s\u00e9curit\u00e9 ou autres exigences l\u00e9gales applicables en dehors du Royaume-Uni, sauf si la livraison a lieu dans l'EEE et que les r\u00e8gles communes de l'EEE en mati\u00e8re de protection et de s\u00e9curit\u00e9 des consommateurs s'appliquent.<\/li>
          2. Nous remplacerons gratuitement les produits d\u00e9fectueux ou nous vous rembourserons le prix des produits en cr\u00e9ditant votre carte de cr\u00e9dit\/d\u00e9bit ou votre compte PayPal. Nous n'aurons aucune autre responsabilit\u00e9 en ce qui concerne les produits. Cela n'affecte pas vos droits statutaires en tant que consommateur.<\/li><\/ol>

            Commandes personnalis\u00e9es :<\/strong><\/p>

            1. Nous demandons les mesures actuelles pour toutes les commandes personnalis\u00e9es. Comme les enfants grandissent et que les ScratchSleeves s'\u00e9tirent avec l'usure, nous ne pouvons pas utiliser les mesures fournies pr\u00e9c\u00e9demment, surtout apr\u00e8s quelques mois.<\/li>
            2. We are unable to accept returns of customs orders for refunds or exchange. This does not affect your statutory rights.<\/li>
            3. Our custom orders usually take around 2 weeks to complete. Although every effort is made to have these orders sent out as soon as possible, they may on occasion take longer and where possible we will advise of this in advance.<\/li>
            4. Les commandes personnalis\u00e9es doivent \u00eatre pass\u00e9es par courrier \u00e9lectronique en utilisant notre adresse info@scratchsleeves.co.uk.<\/li>
            5. We will send e-invoice for payment of custom orders or you can make payment over the phone by calling us on 01962 890210 (international +44 (0)1962 890210) during our office hours (10am to 3pm UK time, Monday to Friday). We will not be able to dispatch orders until the payment has been made.<\/li><\/ol>

              Produits ind\u00e9sirables :<\/strong><\/p>

              1. Our policy is to ensure that you are satisfied every time you place an order on ScratchSleeves.cm. If you are unhappy with an item when you receive it, it is the wrong size or if you simply change your mind please return the item to us in resalable condition (unused and unwashed with the original packaging) within 30 days, having taken reasonable care of it and we will refund you the price you paid for that product (excluding any postage charged in the original order).<\/li>
              2. Please note that we are unable to refund or replace items that have been washed prior to trying on. If they are not in a resalable condition we cannot accept them. Please do not wash items or remove tags until you have checked sizing on your child. Unless there is a fault we will not be able to refund once tags are removed. In the event we refuse a refund we will reimburse you for the return postage and send you a photo of the issue.<\/li>
              3. Nous effectuerons le remboursement directement sur la carte de cr\u00e9dit\/de paiement utilis\u00e9e pour passer la commande initiale dans un d\u00e9lai de 30 jours ou plus t\u00f4t, une fois que nous aurons inspect\u00e9 l'article retourn\u00e9 et que nous serons convaincus qu'il nous a \u00e9t\u00e9 renvoy\u00e9 dans l'\u00e9tat dans lequel il se trouvait lorsqu'il vous a \u00e9t\u00e9 livr\u00e9.<\/li>
              4. If you find that ScratchSleeves products do not suit your child, we may be able to refund your purchase under our Garantie sans \u00e9quivoque<\/a>.<\/li>
              5. Cela n'affecte pas vos droits statutaires.<\/li><\/ol>

                Produits d\u00e9fectueux :<\/strong><\/p>

                1. Nous essayons de s\u00e9lectionner et d'emballer nos produits le mieux possible pour qu'ils arrivent en bon \u00e9tat. Toutefois, si un produit arrive endommag\u00e9 ou d\u00e9fectueux, ou ne correspond pas \u00e0 ce que vous avez command\u00e9, nous le remplacerons gratuitement (veuillez noter que nous ne pouvons remplacer les produits d\u00e9fectueux que dans la m\u00eame taille que celle command\u00e9e \u00e0 l'origine) ou nous vous rembourserons int\u00e9gralement, selon le cas, si vous nous renvoyez le produit.<\/li>
                2. Dans ce cas, nous prenons \u00e9galement en charge les frais de retour, g\u00e9n\u00e9ralement en vous fournissant une enveloppe de retour pr\u00e9pay\u00e9e. Si nous ne pouvons pas vous fournir d'enveloppe pr\u00e9pay\u00e9e, nous vous rembourserons les frais de retour de base (courrier normal de deuxi\u00e8me classe ou courrier a\u00e9rien normal, jusqu'\u00e0 un maximum de 20 livres sterling).<\/li>
                3. Cela n'affecte pas vos droits statutaires.<\/li><\/ol>

                  Garantie de non-contestation :<\/strong><\/p>

                  1. We believe that you will be delighted with your product but understand that there may be occasions where you feel it necessary to return an item. Simply prendre contact<\/a> with us within 14 days of delivery telling us what the problem is. We promise a full refund or exchange for a more appropriate item.<\/li>
                  2. The guarantee covers one purchase per customer.<\/li>
                  3. This guarantee is in addition to your statutory rights.<\/li><\/ol>

                    Produits non d\u00e9sir\u00e9s - R\u00e8glement europ\u00e9en sur la vente \u00e0 distance (RVD)<\/strong><\/p>

                    1. En vertu de la loi, les consommateurs de l'Union europ\u00e9enne ont le droit de r\u00e9silier un contrat d'achat d'un article dans un d\u00e9lai de sept jours ouvrables \u00e0 compter du jour suivant la r\u00e9ception de la commande.<\/li>
                    2. If you wish to cancel your order under the DSRs, email us at info@ScratchSleeves.co.uk or contact us using the EU right to withdraw form<\/a> we will arrange for you to be refunded accordingly.<\/span><\/li>
                    3. When you are cancelling your order within this cooling-off period we will refund the cost of the item and the cost of sending the item to you.<\/li><\/ol>

                      Website terms and Conditions of Use.<\/strong>
                      It is important that you carefully read these terms and conditions of use before you register with scratchsleeves.com because your use of our website is subject to them.<\/p>

                      1. Terms and Conditions: Thank you for using scratchsleeves.com, which is a trading name of Trolls and Tribulations Limited. We provide services to you through our website and those services are provided to you on the basis of these terms and conditions. Please note that they may vary from time to time without notice to you. Current terms will be made available as soon as possible on the website. These terms and conditions apply to all users (including casual browsers) whether or not the registration process has been completed.<\/li>
                      2. Registration: By completing the registration process, you are stating that you are at least eighteen years of age; you have provided true, accurate, current and complete information about yourself where required in the registration form, and you have ensured that this information is kept accurate, complete and up to date. Once you have completed the registration process, you will have specified a username (email address) and a password. You must ensure that you keep your username and password in a safe and secure place and that you do not disclose them to anyone because you will be fully responsible for all activities which occur under your username and password. It is your responsibility to immediately notify us of any unauthorised use of your username and password or any other breach of security as soon as you become aware of it.<\/li>
                      3. Proprietary Rights and Licences: All text, software, photographs, graphics, page layouts, design and other material that is contained on our web site or is part of our services, is protected by our and their copyrights, trade marks, service marks, patents or other proprietary rights and laws. We own or are licensed to use all intellectual property rights (including all copyrights, patents, trade marks and trade secrets) in connection with and in all versions of the web site and our services, the software we use to operate the web site and services and any data (including data obtained from you during the registration process) generated by users of the web site and services. You are not permitted, except where expressly authorised to do so, to change, copy, store, publish, rent, licence, sell or distribute in any way any of these intellectual property rights.<\/li>
                      4. External Links: We may provide links or other web sites or resources. These are provided purely as a matter of convenience and we do not endorse the contents of those web sites. We are not responsible for the availability of these web sites, nor will we be liable in any way for any loss or damage which you may suffer by using those web sites. If you decide to access linked third party web sites you do so at your own risk.<\/li>
                      5. Disclaimer of Warranties: You agree that:
                        • vous utilisez le site web et nos services \u00e0 vos risques et p\u00e9rils. Le site web et les services sont fournis en l'\u00e9tat et selon leur disponibilit\u00e9. Nous d\u00e9clinons express\u00e9ment toute condition de quelque nature que ce soit, y compris, mais sans s'y limiter, les conditions de titre, d'ad\u00e9quation \u00e0 un usage particulier, de qualit\u00e9 satisfaisante et de non-violation des droits de propri\u00e9t\u00e9 ou de tiers ;<\/li>
                        • dans la mesure o\u00f9 il est l\u00e9galement possible de le faire, nous ne garantissons pas que (a) le site web et nos services et\/ou toute information r\u00e9pondront \u00e0 vos exigences, (b) votre acc\u00e8s aux services et leur utilisation seront exempts d'erreurs, (c) toute erreur ou inexactitude sera corrig\u00e9e. En outre, si votre utilisation du site web entra\u00eene la n\u00e9cessit\u00e9 de r\u00e9parer ou de remplacer des \u00e9quipements ou des donn\u00e9es, cela ne se fera pas \u00e0 nos risques et p\u00e9rils ;<\/li>
                        • no advice or information, whether oral or written, obtained by you through or from the web site or from our services will create any warranty not expressly stated in these terms and conditions.If you have any questions about the above, please contact us on 01962 890210 (International +44 (0)1962 890210), at info@scratchsleeves.co.uk or via the contact us page on this website.<\/li><\/ul><\/li>
                        • Indemnity: You agree to indemnify us and hold us harmless from and against any claims, actions or demands (including any legal fees incurred in connection therewith) resulting from your misuse of our web site or your breach of these terms and conditions. We will notify you promptly of any such claim, action or demand and will assist you as may be reasonably necessary providing you meet our costs and expenses (including our legal fees).<\/li>
                        • Limitation of Liability: To the extent that we are lawfully able to do so, we will not be liable for any claims, losses and\/ or damages of any nature resulting from: (a) your use or inability to use the web site; (b) the services we provide (except where we expressly state that we have responsibilities or liabilities in these terms and conditions) or other terms and conditions that relate to our other goods and\/ or services we provide; (c) unauthorised access to or alterations of your transmissions or data; (d) statements or conduct of any third parties.<\/li>
                        • You agree that in no event will our liability arising out of or in respect of these terms and conditions exceed 100 Pounds Sterling and that in no event will we be liable for any loss of profits, goodwill, loss of business, loss of data or any other indirect or consequential loss or damage whatsoever, whether or not arising from any negligence on our part.<\/li>
                        • Suspension and Termination: We may in our sole discretion suspend and\/ or terminate registration or use of our web site or our services at any time and we shall not be liable to you or any third party for any loss or damages suffered on account of such suspension and or termination. Typically, we would only do this where you have not used our services for some time or if we believe that you have acted inconsistently with those terms and conditions. However, there may be other reasons why we would suspend and\/ or terminate.<\/li>
                        • Trade Mark Information: ScratchSleeves and the \u2018Boy and his Bear\u2019 logo are registered trademarks belonging to Trolls and Tribulations Ltd. You agree not to display or use either or both in any manner.<\/li>
                        • G\u00e9n\u00e9ralit\u00e9s :
                          • Les pr\u00e9sentes conditions g\u00e9n\u00e9rales constituent l'int\u00e9gralit\u00e9 de l'accord entre nous en ce qui concerne l'utilisation de nos services et de notre site web et remplacent tous les accords, arrangements et d\u00e9clarations ant\u00e9rieurs (\u00e0 l'exception de ceux qui ont \u00e9t\u00e9 faits de mani\u00e8re frauduleuse).<\/li>
                          • Les donn\u00e9es et certaines autres informations que vous fournissez sont soumises aux conditions de notre politique de confidentialit\u00e9, qui peut \u00eatre consult\u00e9e en cliquant sur la section politique de confidentialit\u00e9 de notre site.<\/li>
                          • Si l'une de ces conditions est jug\u00e9e invalide, cette disposition n'affectera pas la validit\u00e9 des autres dispositions, qui resteront pleinement applicables. Aucune renonciation de notre part \u00e0 un terme ne sera consid\u00e9r\u00e9e comme continue ou comme une renonciation \u00e0 un autre terme.<\/li>
                          • Vous n'\u00eates pas autoris\u00e9 \u00e0 reproduire, vendre ou exploiter \u00e0 des fins commerciales toute partie du site web ou de nos services.<\/li>
                          • Les pr\u00e9sentes conditions g\u00e9n\u00e9rales seront interpr\u00e9t\u00e9es conform\u00e9ment aux lois de l'Angleterre et du Pays de Galles et rel\u00e8veront de la comp\u00e9tence non exclusive des tribunaux anglais.<\/li>
                          • For up-to-date information on our services or if you are dissatisfied with our web site, or have any questions concerning these terms and conditions, please contact us on 01962 890210 (International +44 (0)1962 890210), at info@scratchsleeves.co.uk or using the contact form on our website.<\/li>
                          • Company registration details: Trolls and Tribulations Limited (a private limited company); Registered in England number: 6837631; Registered Office: Threeways, Sleepers Hill, Winchester, Hants, SO22 4ND<\/li><\/ul><\/li><\/ol>

                            Concours : Conditions g\u00e9n\u00e9rales<\/strong><\/p>

                            1. Competition details form part of these terms and conditions.<\/li>
                            2. All entries must be made directly by the person entering the competition.<\/li>
                            3. For email entry, only one entry per email address unless otherwise specified in the competition details.<\/li>
                            4. Les adresses \u00e9lectroniques soumises dans le cadre d'une participation au concours seront utilis\u00e9es pour confirmer la participation au concours. Ces courriels de confirmation offriront aux participants la possibilit\u00e9 de s'inscrire \u00e0 notre bulletin d'information. Les participants au concours ne sont pas oblig\u00e9s de s'inscrire \u00e0 notre bulletin d'information.<\/li>
                            5. For competitions in which the prize has been provided by another company, email addresses submitted as the competition entry may be added to appropriate mailing lists of that company.<\/li>
                            6. Please see the terms and conditions of those companies for further details. Recipients of these newsletters are free to un-subscribe at any time, either using the links at the bottom of the newsletter itself or by contacting that company directly.<\/li>
                            7. Les inscriptions effectu\u00e9es en ligne \u00e0 l'aide de m\u00e9thodes g\u00e9n\u00e9r\u00e9es par un script, une macro ou l'utilisation de dispositifs automatis\u00e9s seront annul\u00e9es.<\/li>
                            8. Aucune responsabilit\u00e9 ne peut \u00eatre accept\u00e9e en cas de perte, de retard ou d'alt\u00e9ration des inscriptions, ou en cas d'erreur informatique lors de leur transmission.<\/li>
                            9. The prizes are as stated. No cash or other alternatives will be offered.<\/li>
                            10. Sauf indication contraire, le(s) gagnant(s) sera(ont) tir\u00e9(s) au sort parmi toutes les inscriptions correctes re\u00e7ues \u00e0 la date de cl\u00f4ture indiqu\u00e9e dans le mat\u00e9riel promotionnel.<\/li>
                            11. Reasonable efforts will be made to contact the winner(s). If the winner(s) cannot be contacted, or are unable to comply with these terms and conditions, the Promoter reserves the right to offer the prize to the next eligible entrant drawn at random, or in the event that the promotion is being judged the Promoter reserves the right to offer the prize to the runner(s)-up selected by the same judges.<\/li>
                            12. Failure to respond and\/or provide an address for delivery, or failure to meet the eligibility requirements may result in forfeiture of the prize.<\/li>
                            13. Le cas \u00e9ch\u00e9ant, la d\u00e9cision des juges est d\u00e9finitive sur la base des crit\u00e8res \u00e9nonc\u00e9s dans la promotion et aucune correspondance ne sera \u00e9chang\u00e9e au sujet de cette d\u00e9cision.<\/li>
                            14. The Promoter is Trolls and Tribulations Ltd, Unit 2, Grosvenor Court, Ampfield Hill, Ampfield, SO51 9BD.<\/li>
                            15. In the event of a discrepancy between these standard terms and conditions and the details in the promotional material (or any other terms and conditions provided\/referred to at the time of entry), the details of the promotional material (and any other terms and conditions provided\/referred to at the time of entry) shall prevail.<\/li>
                            16. Winners will be announced on the ScratchSleeves social media channels and ScratchSleeves email newsletter following the competition closing date. Only the first name and county of the winners will be disclosed, unless the winner agrees to additional disclosures.<\/li><\/ol>

                              Modifications de ces politiques<\/strong><\/p>

                              1. Nous pouvons modifier cette politique de temps \u00e0 autre, notamment en cas de changement des lois britanniques ou europ\u00e9ennes sur la protection des donn\u00e9es. Il est de votre responsabilit\u00e9 de v\u00e9rifier r\u00e9guli\u00e8rement s'il y a des changements ou des mises \u00e0 jour.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

                                Terms & Conditions Terms & Conditions of Sale: These are the terms and conditions of our agreement which apply to all purchases of products by you from ScratchSleeves.com and you should read them carefully. We may vary these terms from time to time and therefore you should check them before you make a new purchase. […]<\/p>\n","protected":false},"author":1435,"featured_media":0,"parent":32224,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-31849","page","type-page","status-publish","hentry"],"yoast_head":"\nScratchSleeves Terms and Conditions - Read Before Purchasing<\/title>\n<meta name=\"description\" content=\"Read the terms and conditions of our agreement which apply to all purchases of products by you from ScratchSleeves website.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/scratchsleeves.com\/fr\/politiques\/conditions-generales\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ScratchSleeves Terms and Conditions - Read Before Purchasing\" \/>\n<meta property=\"og:description\" content=\"Read the terms and conditions of our agreement which apply to all purchases of products by you from ScratchSleeves website.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/scratchsleeves.com\/fr\/politiques\/conditions-generales\/\" \/>\n<meta property=\"og:site_name\" content=\"ScratchSleeves\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ScratchSleeves\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-13T15:26:31+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/scratchsleeves.com\/wp-content\/uploads\/2025\/11\/star1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"61\" \/>\n\t<meta property=\"og:image:height\" content=\"59\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"16 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/scratchsleeves.com\\\/policies\\\/terms-conditions\\\/\",\"url\":\"https:\\\/\\\/scratchsleeves.com\\\/policies\\\/terms-conditions\\\/\",\"name\":\"ScratchSleeves Terms and Conditions - Read Before Purchasing\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/scratchsleeves.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/scratchsleeves.com\\\/policies\\\/terms-conditions\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/scratchsleeves.com\\\/policies\\\/terms-conditions\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/scratchsleeves.com\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/star1.png\",\"datePublished\":\"2025-12-13T13:34:49+00:00\",\"dateModified\":\"2026-07-13T15:26:31+00:00\",\"description\":\"Read the terms and conditions of our agreement which apply to all purchases of products by you from ScratchSleeves website.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/scratchsleeves.com\\\/policies\\\/terms-conditions\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/scratchsleeves.com\\\/policies\\\/terms-conditions\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/scratchsleeves.com\\\/policies\\\/terms-conditions\\\/#primaryimage\",\"url\":\"https:\\\/\\\/scratchsleeves.com\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/star1.png\",\"contentUrl\":\"https:\\\/\\\/scratchsleeves.com\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/star1.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/scratchsleeves.com\\\/policies\\\/terms-conditions\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Policy Pages\",\"item\":\"https:\\\/\\\/scratchsleeves.com\\\/policies\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Terms & Conditions\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/scratchsleeves.com\\\/#website\",\"url\":\"https:\\\/\\\/scratchsleeves.com\\\/\",\"name\":\"ScratchSleeves\",\"description\":\"Scratch mitts that work for babies & children\",\"publisher\":{\"@id\":\"https:\\\/\\\/scratchsleeves.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/scratchsleeves.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/scratchsleeves.com\\\/#organization\",\"name\":\"Scratch Sleeves\",\"url\":\"https:\\\/\\\/scratchsleeves.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/scratchsleeves.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/scratchsleeves.com\\\/wp-content\\\/uploads\\\/2023\\\/03\\\/scratchsleeves-logo.png\",\"contentUrl\":\"https:\\\/\\\/scratchsleeves.com\\\/wp-content\\\/uploads\\\/2023\\\/03\\\/scratchsleeves-logo.png\",\"width\":271,\"height\":120,\"caption\":\"Scratch Sleeves\"},\"image\":{\"@id\":\"https:\\\/\\\/scratchsleeves.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/ScratchSleeves\",\"https:\\\/\\\/x.com\\\/scratchsleeves\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Conditions g\u00e9n\u00e9rales de ScratchSleeves - \u00e0 lire avant d'acheter","description":"Lisez les termes et conditions de notre accord qui s'appliquent \u00e0 tous les achats de produits effectu\u00e9s par vous sur le site web de ScratchSleeves.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/scratchsleeves.com\/fr\/politiques\/conditions-generales\/","og_locale":"fr_FR","og_type":"article","og_title":"ScratchSleeves Terms and Conditions - Read Before Purchasing","og_description":"Read the terms and conditions of our agreement which apply to all purchases of products by you from ScratchSleeves website.","og_url":"https:\/\/scratchsleeves.com\/fr\/politiques\/conditions-generales\/","og_site_name":"ScratchSleeves","article_publisher":"https:\/\/www.facebook.com\/ScratchSleeves","article_modified_time":"2026-07-13T15:26:31+00:00","og_image":[{"width":61,"height":59,"url":"https:\/\/scratchsleeves.com\/wp-content\/uploads\/2025\/11\/star1.png","type":"image\/png"}],"twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"16 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/scratchsleeves.com\/policies\/terms-conditions\/","url":"https:\/\/scratchsleeves.com\/policies\/terms-conditions\/","name":"Conditions g\u00e9n\u00e9rales de ScratchSleeves - \u00e0 lire avant d'acheter","isPartOf":{"@id":"https:\/\/scratchsleeves.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/scratchsleeves.com\/policies\/terms-conditions\/#primaryimage"},"image":{"@id":"https:\/\/scratchsleeves.com\/policies\/terms-conditions\/#primaryimage"},"thumbnailUrl":"https:\/\/scratchsleeves.com\/wp-content\/uploads\/2025\/11\/star1.png","datePublished":"2025-12-13T13:34:49+00:00","dateModified":"2026-07-13T15:26:31+00:00","description":"Lisez les termes et conditions de notre accord qui s'appliquent \u00e0 tous les achats de produits effectu\u00e9s par vous sur le site web de ScratchSleeves.","breadcrumb":{"@id":"https:\/\/scratchsleeves.com\/policies\/terms-conditions\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/scratchsleeves.com\/policies\/terms-conditions\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/scratchsleeves.com\/policies\/terms-conditions\/#primaryimage","url":"https:\/\/scratchsleeves.com\/wp-content\/uploads\/2025\/11\/star1.png","contentUrl":"https:\/\/scratchsleeves.com\/wp-content\/uploads\/2025\/11\/star1.png"},{"@type":"BreadcrumbList","@id":"https:\/\/scratchsleeves.com\/policies\/terms-conditions\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Policy Pages","item":"https:\/\/scratchsleeves.com\/policies\/"},{"@type":"ListItem","position":2,"name":"Terms & Conditions"}]},{"@type":"WebSite","@id":"https:\/\/scratchsleeves.com\/#website","url":"https:\/\/scratchsleeves.com\/","name":"Manches \u00e0 gratter","description":"Des gants \u00e0 gratter pour les b\u00e9b\u00e9s et les enfants","publisher":{"@id":"https:\/\/scratchsleeves.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/scratchsleeves.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/scratchsleeves.com\/#organization","name":"Manchons anti-rayures","url":"https:\/\/scratchsleeves.com\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/scratchsleeves.com\/#\/schema\/logo\/image\/","url":"https:\/\/scratchsleeves.com\/wp-content\/uploads\/2023\/03\/scratchsleeves-logo.png","contentUrl":"https:\/\/scratchsleeves.com\/wp-content\/uploads\/2023\/03\/scratchsleeves-logo.png","width":271,"height":120,"caption":"Scratch Sleeves"},"image":{"@id":"https:\/\/scratchsleeves.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ScratchSleeves","https:\/\/x.com\/scratchsleeves"]}]}},"_links":{"self":[{"href":"https:\/\/scratchsleeves.com\/fr\/wp-json\/wp\/v2\/pages\/31849","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/scratchsleeves.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/scratchsleeves.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/scratchsleeves.com\/fr\/wp-json\/wp\/v2\/users\/1435"}],"replies":[{"embeddable":true,"href":"https:\/\/scratchsleeves.com\/fr\/wp-json\/wp\/v2\/comments?post=31849"}],"version-history":[{"count":3,"href":"https:\/\/scratchsleeves.com\/fr\/wp-json\/wp\/v2\/pages\/31849\/revisions"}],"predecessor-version":[{"id":40178,"href":"https:\/\/scratchsleeves.com\/fr\/wp-json\/wp\/v2\/pages\/31849\/revisions\/40178"}],"up":[{"embeddable":true,"href":"https:\/\/scratchsleeves.com\/fr\/wp-json\/wp\/v2\/pages\/32224"}],"wp:attachment":[{"href":"https:\/\/scratchsleeves.com\/fr\/wp-json\/wp\/v2\/media?parent=31849"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}