{"id":31803,"date":"2025-12-13T12:55:05","date_gmt":"2025-12-13T12:55:05","guid":{"rendered":"https:\/\/scratchsleeves.com\/?page_id=31803"},"modified":"2026-07-13T16:13:27","modified_gmt":"2026-07-13T16:13:27","slug":"datenschutzbestimmungen","status":"publish","type":"page","link":"https:\/\/scratchsleeves.com\/de\/policies\/privacy-policy\/","title":{"rendered":"Datenschutzbestimmungen"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"31803\" class=\"elementor elementor-31803\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-47a1b41 e-flex e-con-boxed e-con e-parent\" data-id=\"47a1b41\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-ecad4c6 twinkle-hero e-con-full e-flex e-con e-child\" data-id=\"ecad4c6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6341555 elementor-widget elementor-widget-heading\" data-id=\"6341555\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Datenschutzbestimmungen<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dcf1f2a elementor-absolute star star--1 elementor-widget elementor-widget-image\" data-id=\"dcf1f2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"61\" height=\"59\" src=\"https:\/\/scratchsleeves.com\/wp-content\/uploads\/2025\/11\/star1.png\" class=\"attachment-full size-full wp-image-28937 wvs-archive-product-image\" alt=\"\" srcset=\"https:\/\/scratchsleeves.com\/wp-content\/uploads\/2025\/11\/star1.png 61w, https:\/\/scratchsleeves.com\/wp-content\/uploads\/2025\/11\/star1-12x12.png 12w\" sizes=\"(max-width: 61px) 100vw, 61px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0297df2 elementor-absolute star star--1 elementor-widget elementor-widget-image\" data-id=\"0297df2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"61\" height=\"59\" src=\"https:\/\/scratchsleeves.com\/wp-content\/uploads\/2025\/11\/star1.png\" class=\"attachment-full size-full wp-image-28937 wvs-archive-product-image\" alt=\"\" srcset=\"https:\/\/scratchsleeves.com\/wp-content\/uploads\/2025\/11\/star1.png 61w, https:\/\/scratchsleeves.com\/wp-content\/uploads\/2025\/11\/star1-12x12.png 12w\" sizes=\"(max-width: 61px) 100vw, 61px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3cfd310 elementor-absolute star star--2 elementor-widget elementor-widget-image\" data-id=\"3cfd310\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"35\" height=\"37\" src=\"https:\/\/scratchsleeves.com\/wp-content\/uploads\/2025\/11\/Stars-IMG.png\" class=\"attachment-full size-full wp-image-28938 wvs-archive-product-image\" alt=\"\" srcset=\"https:\/\/scratchsleeves.com\/wp-content\/uploads\/2025\/11\/Stars-IMG.png 35w, https:\/\/scratchsleeves.com\/wp-content\/uploads\/2025\/11\/Stars-IMG-11x12.png 11w\" sizes=\"(max-width: 35px) 100vw, 35px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7dd69bb elementor-absolute star star--2 elementor-widget elementor-widget-image\" data-id=\"7dd69bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"35\" height=\"37\" src=\"https:\/\/scratchsleeves.com\/wp-content\/uploads\/2025\/11\/Stars-IMG.png\" class=\"attachment-full size-full wp-image-28938 wvs-archive-product-image\" alt=\"\" srcset=\"https:\/\/scratchsleeves.com\/wp-content\/uploads\/2025\/11\/Stars-IMG.png 35w, https:\/\/scratchsleeves.com\/wp-content\/uploads\/2025\/11\/Stars-IMG-11x12.png 11w\" sizes=\"(max-width: 35px) 100vw, 35px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-0c0ec46 e-flex e-con-boxed e-con e-parent\" data-id=\"0c0ec46\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-500d544 elementor-widget elementor-widget-text-editor\" data-id=\"500d544\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li><strong>Allgemeines:<\/strong> This privacy policy sets out how ScratchSleeves.com will store and use information relating to you. Scratchsleeves is a trading name of Trolls and Tribulations Limited. ScratchSleeves is committed to respecting your privacy. We have structured our website so that, in general, you can visit the website without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this Privacy Policy. For your protection, we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner.<\/li><li><strong>Security of information:<\/strong> ScratchSleeves is committed to protecting your privacy. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. In particular, whenever you place orders or access account information using our website we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us.<\/li><li><strong>What data we collect:<\/strong><ul><li>When you order products, we will collect your name, contact and billing information including your email address and transaction details. Payment card information is provided directly to Stripe or PayPal, our third party payment providers, via the secure payment form embedded in our checkout page. This means that we do not have access to the payment details you enter into our checkout page at anytime.<\/li><li>Mailingliste - wenn Sie eine Bestellung aufgeben, haben Sie die M\u00f6glichkeit, sich in unsere Mailingliste einzutragen. Wenn Sie sich daf\u00fcr entscheiden, das Opt-in-K\u00e4stchen anzukreuzen, senden wir Ihnen eine E-Mail, in der Sie best\u00e4tigen m\u00fcssen, dass Sie in unsere Mailingliste aufgenommen werden m\u00f6chten. Wir nehmen Sie nur dann in unsere Mailingliste auf, wenn Sie auf die Best\u00e4tigungsschaltfl\u00e4che in dieser E-Mail klicken.<\/li><li>Unsere Website verwendet Cookies, d.h. Programme, die zus\u00e4tzliche Informationen \u00fcber die Art und Weise der Nutzung unserer Website sammeln. Wir verwenden diese Informationen nur zu statistischen Zwecken. Wenn Sie mehr dar\u00fcber erfahren m\u00f6chten, welche Cookies wir verwenden und warum, lesen Sie bitte unsere separate Cookie-Richtlinie.<\/li><\/ul><\/li><li><strong>Was machen wir mit den Informationen, die wir sammeln?<\/strong><ul><li>Wir bewahren alle erfassten Daten auf, solange Sie unsere Dienste aktiv nutzen oder bis Sie uns auffordern, Ihre Angaben aus unseren Unterlagen zu l\u00f6schen. Alle aufbewahrten Daten werden durch aktuelle, dem Industriestandard entsprechende Verfahren gesch\u00fctzt, um sie sicher aufzubewahren und Verlust oder unbefugten Zugriff zu verhindern. Wir ben\u00f6tigen diese Informationen aus den folgenden Gr\u00fcnden:<ul><li>Auftragsabwicklung und interne Buchf\u00fchrung<\/li><li>To analyse the use of the ScratchSleeves.com website. Over time, this information allows us to improve the experience of customers shopping on our website.<\/li><li>If you have signed up to our mailing list will send you our newsletter on an approximately quarterly basis. Our newsletters typically contain information about new products, offers and other company information which we think will interest. We do not sell or rent out our mailing list. All our newsletters include an unsubscribe link at the bottom. Recipients can unsubscribe at any time, either using the unsubscribe link or by contacting us directly.<\/li><li>In the unlikely case of a product recall, we will contact the affected customers using the information we hold.<\/li><\/ul><\/li><li>Alle gespeicherten Daten werden durch aktuelle, dem Industriestandard entsprechende Verfahren gesch\u00fctzt, um sie sicher aufzubewahren und Verlust oder unbefugten Zugriff zu verhindern.<\/li><\/ul><\/li><li><strong>Mit wem wir die Informationen teilen:<\/strong><ul><li>We use a third party data processor, Brevio, to deliver our order processing emails and newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Brevo\u2019s <a href=\"https:\/\/www.brevo.com\/legal\/privacypolicy\/\" target=\"_blank\" rel=\"noopener\">privacy notice<\/a>.<\/li><li>We use a third party provider, Reviews.io, to request, store and supply our website with independent customer reviews. We will supply Reviews.io with the email address and product details of all orders placed though our website. For more information, please see Reviews.io\u2019s <a href=\"https:\/\/www.reviews.io\/legal\/user-privacy-policy\" target=\"_blank\" rel=\"noopener\">privacy notice<\/a>.<\/li><li>When someone visits ScratchSleeves.com, we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.<\/li><li>We share order information including customer billing and shipping addresses, emails and products ordered with our payment providers, Stripe or PayPal as determined by each customer\u2019s choice of payment method. This is to enable the detection and prevention of fraud and to allow our payment providers to contact you with confirmation of payment.<\/li><li>We use Linnworks to process orders placed with us via all platforms and marketplaces, in order to use this service we share order information (product and address details) with Linnworks.<\/li><li>Wir verwenden Royal Mail f\u00fcr den Versand unserer Bestellungen. Um eine Lieferbest\u00e4tigung und Angaben zur Sendungsverfolgung bereitzustellen und gegebenenfalls die Zollanforderungen zu erf\u00fcllen, senden wir Adress- und gegebenenfalls Produktinformationen an Royal Mail.<\/li><li>Our website and database is maintained by our web developers, Atomic Digital Marketing, who have the access necessary to secure and maintain the database.<\/li><li>Wir geben keine Daten an andere Unternehmen weiter, es sei denn, wir sind dazu gesetzlich verpflichtet.<\/li><\/ul><\/li><li><strong>Zugang zu Ihren pers\u00f6nlichen Daten:<\/strong> Under Data Protection Legislation you have the right to request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you, please email us on info@scrachsleeves.co.uk; contact us via the <a href=\"https:\/\/scratchsleeves.com\/de\/kontaktieren-sie-uns\/\">Kontakt<\/a> page on this website. or write to us at ScratchSleeves, Unit 2, Grosvenor Court, Ampfield Hill, Ampfield, SO51 9BD. If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will correct any information which was found to be incorrect promptly.<\/li><li><strong>Kontrolle Ihrer pers\u00f6nlichen Daten:<\/strong><ul><li>We retain all data collected whilst you continue to actively use our services. Given the episodic nature of eczema, and the fact that it runs in families, it\u2019s not un-common for customers to get in touch after long periods asking us about previous orders. On this basis, and in order to comply with HMRC record keeping requirements, we hold order data for 7 years. Guest transactions and customer accounts that have been inactive for over 7 years and their associated transactions will be deleted on or around the following 31st March.<\/li><li>Recipients of our newsletters are free to un-subscribe at any time, either using the links at the bottom of the newsletter itself or by contacting us directly on info@scratchsleeves.co.uk. Sending newsletters costs money, so we want to ensure that we only send our newsletters to people who want to receive them. If we can see that newsletters to any email addresses are consistently not being opened we will delete these email addresses from our mailing list. We may also periodically ask our newsletter subscribers to confirm that they do still want to hear from us.<\/li><li>Wenn Sie m\u00f6chten, dass wir Ihre Daten aus unseren Aufzeichnungen entfernen, kontaktieren Sie uns bitte unter info@scratchsleeves.co.uk und wir werden Ihre Kontoinformationen l\u00f6schen. Wenn Ihr letzter Einkauf bei uns jedoch weniger als 2 Jahre zur\u00fcckliegt, m\u00fcssen wir gen\u00fcgend Informationen aufbewahren, um Sie im unwahrscheinlichen Fall eines Produktr\u00fcckrufs kontaktieren zu k\u00f6nnen.<\/li><li>Other websites: Our web site may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site you should note that we do not have any control over that other web site. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the web site in question.<\/li><\/ul><\/li><li><strong>Wie wir Cookies verwenden:<\/strong> Ein Cookie ist eine kleine, nur aus Text bestehende Informationskette, die wir auf der Festplatte Ihres Computers speichern, wenn Sie unsere Website besuchen. Sie sind im Allgemeinen n\u00fctzlich, da sie Informationen \u00fcber Sie liefern k\u00f6nnen, z. B. dass Sie unsere Website schon einmal besucht haben, und sie erm\u00f6glichen es uns, Ihre Angaben schnell aus unserer Datenbank abzurufen. Sie haben die M\u00f6glichkeit, das Ablegen von Cookies auf Ihrem Computer zu verweigern, indem Sie Ihre Browsereinstellungen auf verschiedenen Ebenen anpassen - von der Annahme aller Cookies bis zur Ablehnung aller Cookies. Sie k\u00f6nnen Ihren Browser auch so einstellen, dass er Sie benachrichtigt, sobald eine Website versucht, ein Cookie auf Ihrem Computer zu speichern. Um die Datenschutzeinstellungen Ihres Computers zu \u00e4ndern, empfehlen wir Ihnen, die Gebrauchsanweisung Ihres Browsers zu konsultieren. Aufgrund der Beschaffenheit unserer Website erfordern einige Bereiche von Zeit zu Zeit die Verwendung von Cookies, damit die Inhalte und Dienste der Website wie erwartet funktionieren. Wir \u00fcbernehmen keine Haftung f\u00fcr Teile der Website, auf die Sie nicht zugreifen k\u00f6nnen, wenn Sie die Annahme von Cookies auf Ihrem Computer verweigern.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Privacy Policy General: This privacy policy sets out how ScratchSleeves.com will store and use information relating to you. Scratchsleeves is a trading name of Trolls and Tribulations Limited. ScratchSleeves is committed to respecting your privacy. We have structured our website so that, in general, you can visit the website without identifying yourself or revealing any [&hellip;]<\/p>\n","protected":false},"author":1435,"featured_media":0,"parent":32224,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-31803","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - 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